Alaska Airlines Cancellation Policy: Process, Fees and Refunds

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Last updated on October 26th, 2023 at 06:43 am

Although working hard and fulfilling your goal is the foundation of success. But, every now and then, we all need a little R&R. And so, traveling becomes such an essential part of our lives. So, it has to sting particularly worse when you have to cancel your plans. However, you have no choice. Therefore, today we will discuss Alaska Airlines cancellation Policy, so you know everything you need. After all, with all you’ve been through, you shouldn’t have to stress yourself any more than you have to.

So, let us tell you what you can expect to learn from us today.

  • Firstly, how to cancel your Alaska Airlines flight?
  • Secondly, what is the Alaska Airlines cancellation policy?
  • Lastly, some FAQs to resolve any of your queries.

What You Need to Know About Cancelling Alaska Airlines Flight Reservations

Video Guide for Alaska Airlines Cancellation Policy

In order to cancel their Alaska Airlines flight, passengers can use two methods. For example, they can use the website or cancel their flight through customer assistance. So, let us discuss how to make a cancellation request with Alaskan Airlines using both methods.


  1. Firstly, visit the official website of Alaska Airlines.
  2. Secondly, click on Manage Trip. Then fill in your travel details & click on Continue.
    • Passenger’s Last Name
    • Confirmation Code/E-Ticket Number
  3. Thirdly, select your reservation & click on Cancel Flight.
  4. Once the cancellation process starts, follow the instructions.
  5. Then, select the refund method you prefer & click on Cancel.
    • Claim Refund
    • Travel Funds

Customer Assistance

  1. Firstly, contact Alaska Airlines Customer Assistance at 1-800-252-7522.
  2. Secondly, follow the IVR instructions to connect to an Alaska Airlines customer assistance representative.
  3. Thirdly, provide your booking information & personal details to the representatives.
  4. Fourthly, request a flight cancellation & refund for your fare.
  5. Then, provide any information that they ask you & pay the cancellation fee (if there is any).

Once your cancellation request is complete, allow Alaska Airlines time to process your request. And wait for the Alaska Airlines Cancellation confirmation email.

You Can Cancel Your Alaska Airlines Flight by Following These Steps

Similar to any airline, the safety & security of passengers are priorities of Alaska Airlines. Therefore, they have made firm guidelines that dictate different processes. One such policy is for flight cancellation & refunds.

So, let’s discuss the Alaska Airlines Cancellation Policy:

  1. Firstly, Alaska Airlines has a 24-hour cooling-off period. To clarify, passengers can cancel & claim refunds for any fare within 24 hours of booking.
  2. On the other hand, after 24 hours of booking, passengers with Saver fares are liable to a cancellation fee.
  3. Secondly, due to the pandemic, from May 1, 2021, Main and first-class fares have no cancellation fee.
  4. Thirdly, Saver fares are non-refundable & if a passenger cancels them. Then, the airline will convert the fare amount into Travel Credits.
  5. Also, under Alaska Airlines Cancellation policy, fares have to abide by specific criteria to be eligible for a refund. For instance,
    • At first, the passenger has to purchase the fare from the official website, Alaska Airlines’ Call Center & Airport Counter.
    • Also, the fare does not contain a government fare.
    • In addition, the passenger has to cancel the fare within one year of purchase. And for partially used fares within one year of the departure date.
    • And, fares that are part of a group booking & vacation packages are not eligible.
    • Lastly, the passenger has to purchase the ticket using USD.

Related: How To Rebook Alaska Airlines Flight?

Contact Information

Accessible Services1-800-503-0101
Group Reservation (10 or more passengers)1-800-445-4435
Guest Care1-800-654-5669
Airport Lounge1-800-654-5669
BaggageDelayed/Damaged Baggage
  Corporate OfficeAlaska Airlines
P.O. Box 68900
Seattle, WA 98168
Contact Information chart for Alaska Airlines Cancellation
Frequently Asked Questions

In short, yes, Alaska Airlines is offering free cancelation starting May 1, 2021. However, this is only applicable to Main & First-Class fares. That is to say, passengers with Saver fares will still have to pay for cancelation.

Firstly, Alaska Airlines offer three classes of fares: Saver, Main & First-Class. And both Main & First-Class are refundable & the Saver is non-refundable.

However, in the event that the airline changes or cancels the flight. Then, they are liable to refund the fares, regardless of the fare class.

Yes, Alaska Airlines offer passengers the ability to change their name on their flight tickets. In case your flight is booked within the last 24-hours, you can change your name for free.

However, if it’s been more than 24-hours, you’ll have to pay $125 for name change charges.

In case you cancel an Alaska Airlines flight, the airline will either refund your fare amount or convert it into Travel Credits. Although it depends on the fare class,

Fare ClassRefundable?
Saver FareNo
First-Class FareYes

In short, the passengers can cancel their flights before the departure time. However, if you fail to do that, the airline will mark you as a no show, resulting in:

  1. Firstly, the airline will cancel your fare & and all the subsequent fares on your booking.
  2. However, the airline will convert the fare amount into Travel Credits.

Although, Alaska Airlines recommend passengers wear a mask during their flights. However, it is no longer necessary to wear masks under the new COVID safety guidelines.

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