Last updated on October 21st, 2023 at 05:27 am

Are you concerned about your United Missed Connection flight? If yes, you’re at the perfect place to find a solution for your situation. So, let’s get a move on & find out your options.

United Missed Connection Flight Policy

  • Remember that United Airlines is liable for securing you on another flight or paying you compensation when you had a ticket reserved with them but missed your connection due to a delay by United.
  • However, it is your responsibility if you missed your connection to a United flight because you had a flight scheduled with a completely unrelated (non-partner) airline. In that case, you should find another flight.
  • You are eligible for reimbursement if the airline delays you for three hours or more in reaching your intended location.
  • The compensation amount for each passenger ranges between €250 and €600.
  • The airline must give you food and beverages during your two hours of the airport waiting.
  • Hotel accommodations in the event of an overnight flight delay

United Missed Connection – What You Should Do Next? 

You don’t need to worry if your flight is delayed by an hour, is canceled, or you miss your connecting flight as you get ready to board. According to the missed flight policy of United Airlines, if any of these circumstances arise, the airline will offer every facility to help you resume your journey.

In addition, if you miss a flight, the carrier will provide you with a replacement flight or compensation.

Rebook a Flight

You can also choose to reschedule your ticket with United. In addition, passengers can rebook seats on the earliest flight to their destination per United Missed connecting Flight policy. You can call the airlines directly to choose this option.

Join the Standby 

You can ask the airline to add your name to the standby in case of no flights with open seats. By doing this, United will alert you when a seat is available. The airline will prioritize you, yet there is no guarantee that you will get seats on United.

Additionally, the airline may eliminate the standby cost, giving you a free ride if a seat is available. In addition, if you don’t find an earlier ticket on the self-service kiosk, on the app, or at the airport, you could wait at the gate until the flight takes off. The United agent could assist you in adding your name to a standby list while you are waiting at the gate.

Find Alternate Airports

You can also change to the closest airports at the destination if you can’t find a connection to your original airport. You can do so by going to the official site or contacting United Airlines’ reservation staff.

After reading the details mentioned above, you will no longer be concerned about missing your flight. However, you could ask the travel agency for direct assistance if you made your reservation through a third party. Additionally, you can chat with a representative from United Airlines whenever you like, 24/7, if you have any problems or need more information about the airline’s missed flight policy. To find all the contact details, go to the United Airlines customer service page.

What Happens in the Case of a United Missed Connection?

There is a chance that you might be late in getting to the airport because of traffic or bad weather. As a result, United Airlines may designate the passengers as no-shows & cancel their flight itinerary if it’s their fault. In such cases, passengers should try calling United Airlines customer service in such situations. 

A representative may help you with the United Missed connection because they may be able to rebook you on another flight so you can continue traveling. However, there is a chance that you will need to make payment for the rebooking of a new ticket.

At the same time, if it is the airline’s fault, then the airline will provide you with an alternative flight at no additional cost, along with other amenities.

Let’s say the airline’s representative is unavailable over the phone. You can then choose to access the official United Airlines site using your device’s selected web browser and proceed to reschedule your flight.

  1. First, you must click the search option after entering your previous ticket’s PNR number and the passenger’s last name.
  2. Next, choose your current reservation and click the reschedule button on the following screen.
  3. You must now select the search tab and provide the new date and name of the origin and destination airports in the corresponding fields.
  4. After choosing your ticket from a list of tickets, you must press a payment option if eligible.
  5. Lastly, you will receive a confirmation mail with your new flight e-ticket.

If passengers cannot rebook or reschedule their flight through the official site, kiosk, or app. Then, in that case, they can stop by the terminal gate of the flight 1 hour before their scheduled departure. 

United Missed Connection Compensation

Passengers have the right to reimbursement and additional perks at the airport if they reach their destination more than three hours late because of a missed connecting flight. Under the EU Passenger Rights Regulation, you are entitled to compensation between €250 and €600. Additionally, the airline must give you food and beverages after two hours of waiting.

How Much Compensation Will You get for United Missed Connection?

In support of the consumer, a series of court rulings have expanded the rights of aviation passengers. Passengers may get compensation for significant delays affecting flights with many legs, according to consumer-friendly judgments from the European Court of Justice (ECJ) in Luxembourg & the German Federal Court of Justice (BGH). For this to apply, the flight booking must be in one itinerary.

Passengers who are delayed for more than three hours and miss a connected flight due to an airline’s error are entitled to compensation ranging from €250 to €600.

The distance of the duration of the trip, from the departure to the final destination, determines the compensation amount offered. Please find below points related to determining the compensation:

  • Passengers are entitled to €250 in reimbursement for short routes (up to 1500 km).
  • Between 1500 and 3500 kilometers, passengers will get compensation up to €400.
  • Passengers are entitled to compensation of €600 for long distances (more than 3500 km). 

How to Claim United Missed Connection Compensation? 

Online Method For Compensation

United Airlines’ mistakes cause you to miss the connected flight you must take, even though you already paid for the ticket. You must now revoke the reservation and consent to being paid a fee. Calling United or completing a compensation form comes next. Find the process for claiming the compensation for United Airlines below:

  1. Launch your browser and go to the United Airlines website.

Next, select the “purchasing and refund” option from the refund and no-show policy section.

  1. To receive the compensation amount, click on it.
  2. Next, provide the compensation reason in the request form.
  3. You must input both your travel details and personal data.
  4. Then, tap on the submit button after you provide the accurate information.
  5. Lastly, you will receive the compensation number in your mail. 

Over Phone

  1. Visit the official United Airlines website.
  2. To the bottom of this page, scroll. Search for the “Contact Us” link. Simply click it.
  3. Right below the “Call” area in the new section, find the “More Contact Numbers” option.
  4. Click the “Before or After Your Trip” links to obtain the numbers for your area.
  5. The agents will walk you through what will occur if you miss your United flight as soon as you connect the call.
  6. Do the following as you converse with the air representative.
  7. Immediately explain to the representatives why you are contacting them. This is necessary so that you can receive payment for the missing flight.
  8. Lastly, you must provide the necessary personal information.

United Missed Flight Policy

Do you want to learn everything there is to know about United’s missed flight policy? If that’s what you wish, carefully read the following terms:

  • According to United Airlines’ missed flight policy, you can immediately book a seat on the subsequent flight.
  • If you missed your United Airlines flight, you could also rebook it.
  • Standby flights are another option if you miss your connecting flight with United Airlines.
  • If you need to rebook a United ticket, your preference for a seat relies on the plane’s availability.
  • United Airlines eliminated the fee for missed flights to assist its global travelers, so you are not required to pay them.
  • You can call the United Airlines missing flight hotline for further information about their policy.

Related: United Same Day Flight Change Policy


If a customer of United Airlines decides not to book the next flight, they may request a refund.

You can get immediate assistance by calling the airline at their toll-free customer service number.