Last updated on February 12th, 2024 at 12:17 pm

Has it ever happened to you that you took a flight but when you checked your SkyMiles account there were no miles? You might have forgotten to add the frequent flyer number at the time of reservation or you have not received the Skymiles after completing the itinerary. It can be a confusing situation. If the miles are missing from your Delta account, then you don’t have to worry as here you’ll get all the required details on How to Claim Delta Missing Miles.

How Last Can You Claim Delta Missing Miles & SkyMiles?

If you omitted the number of Delta SkyMiles in your reservation then don’t worry as Delta Airlines allows you to request to claim your missing Delta Miles within nine months from the date of your flight. According to Delta Airlines policy, you must wait for at least 7 days before requesting missing miles. 

Usually, the airlines deposit the miles according to the following timeframe.

  • If the passenger is notified about the miles electronically (by email or e-card), Delta will deposit the miles within 24-48 hours after claiming the miles. 
  • Similarly, if you opt to redeem your miles online after receiving your miles with a paper certificate, the miles will be credited to your account in a matter of 24 to 48 hours. 
  • It will take 6 to 8 weeks to deposit the miles in the Delta SkyMiles account if the passenger sends the paper certificate for redemption via US mail.

Generally, it takes around 8 weeks to credit the SkyMiles in a traveler’s  SkyMiles account. Also, if your miles are still not credited to your account then you can contact Delta Airlines.

How to Claim Missing Delta SkyMiles Online?

You can claim your missing miles on Delta Airlines by visiting their official site where you need to request to claim your miles. If you are still confused about ‘How To Claim Missing Miles on Delta?‘ Then, you can follow the given instructions.

  • Firstly, visit the official website of Delta Airlines.
  • Now, log into your SkyMiles Account using your valid E-mail ID & password.
  • After this, go to the ‘My Delta’ section.
  • Once you select the ‘My Delta’ option, click on the ‘Request Mileage Credit’ option.
  • Now, enter all the required details including your ticket details and your flight information.
  • And lastly, submit your request.

Once you submit your request to claim your missing Delta miles, the airline executive will review and look after your details and will credit your missing miles to your SkyMiles account.

How to Claim Missing Delta Miles For Partner Airlines?

Delta Airlines allows passengers to request to claim the missing miles for partner flights & other SkyMiles partner activities. So, if you want to request your missing miles then you have to take the following action. 

  • Log in to your SkyMiles account.
  • After that, go to “My SkyMiles.”
  • Now, click on the “Request Mileage Credit” option.
  • After completing the ‘Request For Missing Miles’ procedure, passengers need to fill out. Fill out the “Delta and Partner Flights & Other SkyMiles Partners” form. 
  • Once you complete the whole procedure your request for missing miles will be submitted.

How to Request Missing SkyBonus Points?

SkyBonus is a loyalty program which is started by Delta Airlines for business travel. If a traveler is eligible to be a member of Delta SkyBonus then, they get the opportunity to double their miles on every Delta flight and miles will be credited to the traveler’s SkyBonus and SkyMiles account.

If you want to become a member of Delta SkyBonus, then your business must buy tickets of at least $5,000 and have a minimum of 5 unique employee travelers. 

After becoming a member of SkyBonus, you can request to claim your missing miles through the ‘Add Ticket’ page from your SkyBonus account. After receiving your request, Delta will credit your miles in your account within 6 to 8 weeks after travel. You have the opportunity to claim up to 12 months old missing SkyBouns reward points from Delta Airlines.

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Tips to Claim Missing Miles On Delta Airlines

Here are a few tips that you can consider to claim missing miles on Delta Airlines:

Claim Delta Missing Miles
  • Keep your E-ticket number and Boarding pass safely

All frequent flyer program members must keep their boarding passes and e-ticket numbers safely until they get their missing miles back again in their frequent flyer account. This tip is helpful for all travelers as they might get their miles in their account late. Also, if the miles are missing from a partner airline’s end, then these documents are necessary for raising the complaint.

  • Add your SkyMiles number to your reservation

Another tip that travelers must keep in mind is to add their SkyMiles number in their bookings. Also, it must appear on their boarding pass before they fly.

  • Use Social Media To Inform Delta Airlines Regarding Missing Miles

If you have your boarding pass and ticket receipt then you can reach out to Delta Airlines on their social media handles. Delta Airlines is available on social media platforms like Twitter, Instagram, and Facebook. So, they can connect with the airline by sending a text on any platform to share the details like booking class, ticket number, and boarding pass as well.

  • Keep an eye on when SkyMiles points are added to your account

As per Delta Airlines policy, the miles that you earned will be credited to your SkyMiles program within 8 weeks after you qualify for the missing miles criteria.

Eligibility to Claim Delta Missing Miles

It is essential to know whether you are eligible to request to claim the Delta SkyMiles missing miles. The airline offers a request form to its passengers which they can submit for ‘Delta Skymiles Redemption.’

  • If you have mentioned your SkyMiles number in your flight reservation then you can get your missing miles back in your account within 7 working days. 
  • But if you forgot to add your SkyMiles number and now you are unable to see your miles, then you need your ticket number, SkyMiles number, and boarding pass.
  • You can raise a request after seven days of the flight completion

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Frequently Asked Questions (FAQs)

Can I claim my missing SkyMiles from my previous trip?

Yes, you can claim your missing SkyMiles from your previous trip with Delta Airlines. However, the airline allows travelers to claim missing SkyMiles within 9 months after their flight.

What should I do if my missing miles claim request is rejected?

If your request for claiming the missing miles is rejected by Delta Airlines then no need to worry as you can contact the airline executive for further assistance. You can provide all the necessary evidence as proof and the representative will solve your query.

How long does it take to receive missing Delta miles after submitting a claim request?

There is no specific time limit to receive your missing Delta Miles. In most cases, SkyMiles members get their miles within 6 to 8 weeks after submitting a request.

Is it possible to claim Delta miles for the flights on a partner Airline?

Yes, it is possible to claim Delta miles for those flights that have made a partnership with Delta Airlines in the Delta Airlines SkyMiles program. However, the procedure to credit back the miles in the account of a passenger can vary.

Are there any specific requirements for claiming Delta SkyMiles?

Yes, there are some specific requirements for claiming missing Delta miles such as:

  • The traveler must be eligible to request to claim Delta miles.
  • SkyMiles account number.
  • You must provide all the correct details like the date of your travel and the flight number etc.

Can I claim my missing miles if I forgot to mention my SkyMiles number during my flight booking?

Yes, you can still request to claim your Delta miles if you forgot to provide your SkyMiles number at the time of booking. To request claiming the missing miles you need to visit the Delta Airlines website and make a request.

Can I claim the missing miles if I didn’t purchase the Delta ticket?

Yes, you can claim missing miles even if you did not purchase the flight ticket. Delta allows travelers to claim their miles for the flight they have taken, regardless of who paid for the flight ticket.

What should I do if I am not eligible to claim Delta miles?

Unfortunately, if you are not eligible for earning Delta SkyMiles then you can not claim Delta SkyMiles. So, you must check all the terms and conditions before requesting Delta Airlines for claiming Delta Airlines.

Is there any time duration to claim the missing Delta Miles?

Yes, there is a time limit to claim Delta SkyMiles.Travelers have a time limit of up to 9 months from the date of the flight to submit their request to claim the SkyMiles.

Can I claim the missing miles for flights I took several years ago?

The answer is NO. As per Delta Airlines policy, Delta SkyMiles requests must be submitted within a specific time duration. After this time limit you can’t make a request.

How do I claim missing miles on the Delta app?

You need to first open the Delta app and log in to your account. Now, navigate to the “Manage Your Account” option and select “SkyMiles.” After that, click on the “Request Mileage Credit” option and fill out the form to claim the missing Delta miles.  

Can I claim miles from past flights?

Yes, if you have a Skymiles account and have flown with Delta and its partner airlines in the past, then you are eligible to claim missing miles. Delta accepts the mileage credit request older up to nine months only. Therefore, you must claim the miles before the deadline. 

Why didn’t Delta give me my miles?

If you have not entered your SkyMiles number in your reservation before the flight departure, then you will not receive any reward points. If you have entered the Delta SkyMiles in the reservation, then wait for at least seven days before making a claim. 

How far back can you get Delta miles?

If you are a SkyMiles member, then you can retrieve up to nine months old reward points on Delta. However, if you are using SkyMiles for Business, then you are eligible to claim up to the last twelve months.

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